If your product arrives broken or mis-shapen it is up to you to contact the delivery company to make your complaint.
Repairs to keyrings can be made within six weeks on orders over £30. You will cover shipping to me and I'll cover the shipping back to you, just send a message and we'll get it sorted for you.
For commission pieces, I require 50% upfront and final payment can be made upon completion.
Return and Refund Policy
As our products are all unique and handcrafted we have a no refund or return policy, but as per the terms and conditions we will fix keyrings within six weeks on orders over £30
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